Privacy Policy
Introduction
The following document applies to the website online at www.ra-design.co.uk, referred to as R&A Design Ltd from hereon.
R&A Design Ltd is committed to maintaining the trust and confidence of its customers and visitors to our web sites. We are also committed to the security of the data we collect, and the trust and confidence of visitors who frequent the Web site. That's why we want you to understand when we collect and use information about you, the actions we take to protect your privacy and our commitment to data security. Because your privacy is important, R&A Design Ltd will not sell, rent or trade your personal information except as outlined in this privacy statement.
The R&A Design Ltd Privacy Policy discloses our privacy practices and contains detailed information about the following:
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What information of yours do we collect?
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How does R&A Design Ltd use the information?
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With whom does R&A Design Ltd share the information that is collected?
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How can you access, edit or delete your information?
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What is the opt-out policy for R&A Design Ltd?
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What types of security procedures are in place to protect against the loss, misuse or alteration of your information?
1. What information of yours do we collect?
At R&A Design Ltd we aim to be your favourite place to purchase automotive upgrades. To do this, we must on occasion collect information so we can understand what makes you different from other unique users. While you are not required to register to buy from us, we still need to collect some information about you to complete your order. Some products and services may not function properly or may not be accessible unless you register.
Information collected online is usually defined as being either anonymous or personally identifiable.
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Anonymous information refers to data that cannot be tied back to a specific individual. For example, R&A Design Ltd collects some information each time a visitor comes to the Web site so we can improve the overall quality of the visitor's online experience. R&A Design Ltd collects referral data (e.g., the Internet address of the last Web page visited by a user before clicking over to R&A Design Ltd), and browser and platform type (e.g., a Netscape browser on a Macintosh platform).
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Personally identifiable information refers to data that tells us specifically who you are, such as your name and postal address, which may be collected in addition to the anonymous data described above. R&A Design Ltd collects personal information in the following ways:
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Order Processing
When you make a purchase on R&A Design Ltd we will ask you to input your Name, Address and Postcode. This information is used to dispatch the goods to you. We also collect your Credit Card Details so as to bill you for your goods. Your Email address is requested for confirmation purposes. None of the above data is stored permanently unless option b (below) is undertaken.
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Opening an Account
When making a purchase you will be asked if you would like to open account, whereby you choose a username and password for easier and faster purchasing at a later date. All your details except credit card details will be stored by R&A Design Ltd. This information will never be passed on to another company.
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Correspondence
If you contact the R&A Design Ltd technical support, we may keep a record of that correspondence. We do not collect any email addresses of those who communicate with R&A Design Ltd via email for commercial use. We use the information provided so that we may respond to the email.
2. How do R&A Design Ltd use the information?
Any personally identifiable information you share with R&A Design Ltd when making a purchase is maintained and accessible only by R&A Design Ltd and the technology providers unless specifically stated otherwise. R&A Design Ltd requests information from its users:
a. So that we can process orders and deliver goods
b. Users can enjoy customized experiences, including personalization services.
The following are examples of how R&A Design Ltd may use the information it collects:
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R&A Design Ltd uses the information collected (both anonymous and personal) to personalize and enhance the content you see on R&A Design Ltd. In some cases, our Products and Services cannot work unless you have volunteered accurate information.
• Information submitted in the ordering process while purchasing a product/products is used to process the order, bill the appropriate person and send the product to the purchaser. Aggregate information regarding trends and popularity of particular products may be recorded. Personal purchase information is not kept for any longer than necessary and is deleted as soon as the order is complete.
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R&A Design Ltd also uses the aggregate data to perform statistical analyses of the collective characteristics and behaviour of our visitors, to measure user demographics and interests regarding specific areas of R&A Design Ltd, and to analyze how and where best to use our resources. We do not track what pages individual users are browsing, but rather how well each page performs overall. Without such data, we would not know which parts of R&A Design Ltd are the most popular, and we would not be able to change and update the content and services appropriately.
3. With whom does R&A Design Ltd share the information that is collected?
At present no information is shared or passed on to any other person or company in any way. We do not currently have any plans to share or pass on this information to any other person or company in the future.
4. How can you access, edit or delete your information?
Details stored in a users account in can make changes to their details at the time of ordering a product. Changes can be made at any other time by emailing [email protected], where proof of ownership of the account can be provided. Accounts may also be deleted in this way, by emailing [email protected]
5. What is the opt-out policy R&A Design Ltd?
You can opt out of sharing your personally identifiable information with any third-party service or content providers on R&A Design Ltd by choosing not to use such areas.
If you have a question about the R&A Design Ltd opt-out process that is not answered here, please send an email to [email protected].
6. What types of security procedures are in place to protect against the loss, misuse or alteration of your information?
R&A Design Ltd has security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control. R&A Design Ltd uses physical, electronic, and procedural safeguards to protect any personally identifiable data stored on its computers. Only authorized employees have access to the information you provide us. Any particularly sensitive information, such as a credit card number is encrypted prior to transmission.
While we cannot guarantee that loss, misuse or alteration to data will not occur, we take many precautions to prevent such unfortunate occurrences.
You are ultimately responsible for the security of your R&A Design Ltd username and password. Please take care when using and storing them. R&A Design Ltd recommends that you do not divulge your password to anyone. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information and correspondence, especially if several people have access to your personal computer or you are using a computer in a public place like a library or Internet cafe.
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